Ilocos Urban Wave Resort Hotel

Onsite restaurant was good

Rooms were not serviced after checkin for our four night stay (had to request toilet paper, coffee, etc at front desk and we had to empty our trash ourselves), bathroom was overwhelmed with sewer smell, and hot water in the shower was problematic as the electrical breaker continually tripped.

Cleanliness first of all. The resort is well maintained and has a safe and secure environment, friendly staffs :).

Noticeable difference in service quality between our stay and certain guest, impacting our stay negatively. Experienced some awkward and frustrating encounters with the hotel amenities and their staff. Food was okay including breakfast was decent but not the best, false buffet. They kick us out from one of our room though we already have checked in and settled maybe to give favor to more important guest accomodation request which was unfair given the

Very clean rooms with comfortable beds, a lovely pool, great food, and truly amazing staff.

Nothing!

This place is wonderful! The pool is fantastic, and my kids absolutely love it. The room is clean, the bed is comfortable. The location is close to the airport.

The restaurant made a few mistakes on our bill and is expecting us to pay for it, even after the transaction was completed. There are some young people working or interning there who keep staring, making it a little uncomfortable.

The location was easy to find, right within the city. The room was very clean, and the staff provided exceptional service. We also enjoyed the complimentary access to the pool, especially the wave pool—it made our stay even more enjoyable!

Location and ambiance near the city is great. Alway lively and friendly staff. Strong internet and access to local tricycles available for convenience.

Breakfast was okay. Not bad but also nothing too special. The Villa needs to have a small ref in it like the other deluxe rooms especially if you pay more for a Villa.

Great ambiance and always lively. The rooms are spacious, clean with Nice size TV and strong wifi but the best part is the always friendly staff.

Nothing. I love staying here.

Very clean, well designed, international standards! Staff is very courteous and friendly.

None!

The Villa 2 we got was clean and well prepared. Amenities was also in the room. The pools were good, the kids even adults enjoyed.

I signed up a pre arrival form as they sent the email and requested 1pm check in. We thought we can check in early

Near airport, clean, great aesthetics of the room

Staff did not know if they received payment. They need to contact Booking.com. No universal outlet. 3 prongs of the power plug.

The venue is very pretty, pools are fantastic and very close to the airport.

Not walking distance to anywhere.

Amazing resort with awesome pools. Resort has great open spaces and areas to lounge around and chill. Staff were very attentive and helpful.

Suggest to look at ant pest control in the bathroom area. Also please check the shower head assembly as it was loose on the wall and fell off when in use.

Beds are comfy. Staff are pretty okay.

Have to pay for drinking water, been provided 11(free) 500ml bottles for 11 guest which are staying there for 3nights. Had to pay for more drinking water for the rest of the stay. If you book for 1 night or even for a week thats all the water you get for free (should be atleast per day? Or a drinking station). 2 out of 3 rooms that we booked doesn’t have exhaust in the toilet.

I had the most wonderful experience staying at Ilocos Urban Wave Resort. The entire hotel was immaculate, and the staff went above and beyond to make me feel at home. The room was cozy and beautifully decorated. I can't wait to return!

I liked the location of this hotel. It is very central and convenient. I could walk to the park near hotel. There are many good restaurants close by. Great place to stay!

Big thanks to the concierge team for helping me plan my day trips! They gave me all the info I needed and even arranged transportation for me. Made my vacation so much smoother!

The breakfast was good. The staff is always accommodating to guests.

Everything. This is mu favorite hotel in Laoag.

No room phone

Beautiful resort, excellent location, close to the airport